Cancellation Process

We allow cancellations before the product is shipped or produced, and a full refund will be issued. Cancellations cannot be processed once the product is shipped.

Returns (if applicable)

Returns are accepted within 14 days of receiving the product.
The product must be unused, in the original condition, and with original packaging. A proof of purchase is necessary. Please do not send it back to the manufacturer.
Customers will only incur shipping charges once, including return shipping. No restocking fees will be applied for product returns.

Refunds (if applicable)

Once your return is received and inspected, we will notify you by email. If your return is approved, a refund will be processed and credited to your original payment method.

Late or Missing Refunds (if applicable)

If you haven’t received your refund yet, check your bank account.
Then, contact your credit card company and bank for further assistance. If after all of this, you still haven’t received the refund, please email us at [email protected].

Contact us:

Phone: +1 (214) 555 - 1718

Email:[email protected]

Office Address: 303 Building Road, Dallas, TX 75201, USA